FAQ

My favorite cocktail is not listed, can I still order it?

Unfortunately, some cocktails are not suitable for long-term canning, for example carbonated drinks. Do you have a different cocktail in mind? Please contact us and we’ll take a look at what we can do for you. We also make other cocktails to order for special occasions. This concerns orders above 60 pieces.

What’s the shelf life of Williams cocktails?

Because Cocktail Lab cocktails are freshly made, they can be kept for 3 moth's, this provided it’s refrigerated, and the tubes remain tightly closed. A few cocktails have a longer shelf life, this will always be stated upon delivery of the cocktail if this is the case.

Can I track my order?

As soon as we have given your order to the parcel carrier, you will receive a track & trace code by email. This allows you to track your order and see when it will be delivered.

When will my Cocktail Box be delivered?

Ordered before 3 p.m. on a working day? Then we will ensure your package is given to the parcel carrier the same day. Most of the time, you will receive your order the next day. It may take a little longer for our customers in Belgium.

Note: We try our hardest to transfer your package to the delivery services as soon as possible. However, because of COVID-19, different delivery times than normal apply, due to huge order volumes at delivery services.