This policy specifically concerns the protection of your personal information. Personal information includes any data that can identify you as an individual, such as your name, income, personal opinions, interests, home contact information, identification numbers, user IDs, passwords, ethnic origin, and age.
The policy covers the following practices:
- Collecting information
- Sharing your personal information
- Maintaining your personal information
NOTE: It is important to note that Williams products are not intended for sale to individuals under the age of 18. We do not knowingly collect or retain any personal or non-personally identifiable information from anyone under the age of 18. Moreover, no part of our website is directed towards children under the age of 18. We will not accept product orders from individuals whom we know to be children, and we will delete any personal information we believe has been submitted by anyone under the age of 18.
We collect information about you in the following ways:
As part of your purchase of Williams’ products
When you order our products, we will need your name, address, telephone number, certain financial account or credit card information, and potentially other information that we will inform you of in advance. This information is kept confidential and securely stored by Williams and/or our payment provider.
As part of your use of Williams’ website
Using our website and/or products may result in the collection of technical information, such as your computer's IP address, operating system, browser name/version, referring web page, requested page, date/time, and occasionally a "cookie" (which can be disabled using your browser preferences). This information helps us understand overall usage patterns of our website. You may also have the ability to post information on Williams' website, such as comments and opinions. Please be aware that any personal information you voluntarily post to public forums or areas accessible by third parties will not be considered confidential in any way, and Williams will have no obligation to protect it in a secured system or obtain your consent for its disclosure. However, upon your request, Williams will be happy to modify, remove, or restrict access to such information (subject to technical feasibility) to safeguard the integrity of your personal information.
When you contact Williams directly
When you contact any Williams employee via telephone, email, in person, or through our website, we will ask for your consent to collect personal information if it helps us provide you with the information, products, or services you require.
When you respond to communications from Williams
Occasionally, Williams may invite you to provide us with information for specific purposes. We may ask for this information through feedback.
You may respond to communications from Williams
From time to time, Williams may invite you to provide us with information for specific purposes. We may ask for this information through feedback features on our website, send out emails inviting feedback or offering products, or ask you for information regarding the support of our products. Your response to these communications may require you to submit personal information and opinions.
Your information is obtained through a third party
Occasionally, Williams will obtain information about you from third parties, such as mailing list providers, third-party service providers, ISPs, or third-party application or account providers. Third-party providers are responsible for obtaining consent for the release of personal information to us from those individuals identified on mailing lists, surveys, or through other collection methods.
Sharing your personal information
Subject to any exceptions stated above in the collection of information section, should Williams collect any of your personal information, we will follow these practices regarding the distribution of that information.
We only share your information with your consent
Williams provides your information to third parties only for purposes to which you have consented, and we require such third parties to keep your information confidential.
Maintaining your personal information
Williams has established the following practices regarding the maintenance of your personal information.
You can request changes to your personal information at any time
Sometimes, it will be necessary for you to update your personal information that Williams has on file; for instance, up-to-date information is required if you wish to continue to receive notifications of product recalls or warranty changes. If you wish to make any changes or corrections to your personal information that cannot be done yourself through your personal settings, please contact us for us to implement the changes. This will help us ensure our records are always up to date.
You can request that your personal information be destroyed at any time
A situation may arise where you desire to have all of your personal information that is contained in Williams' records deleted or destroyed. If this is what you wish, please contact us so we can remove your personal information from all of Williams' records. However, there may be situations where we are obligated to retain one archival copy of your information to allow us to comply with laws or respond to legal processes. We will inform you of all such situations and will only use your retained personal information to the limited extent necessary to comply with such laws or respond to legal processes.
Schiedamse Vest 95A, 3012BG Rotterdam
phone number (010) 313 86 79